Case studies

Age UK Richmond upon Thames

Age UK Richmond upon Thames
Age UK Richmond on Thames’ mission is to promote the well-being of older people in the Richmond on Thames area and to help make later life fulfilling and enjoyable.
As a result of a reduction in funding, the board decided to make changes to the charity’s governance and structure to ensure both were fit for purpose and the charity would be able to meet the difficult challenges which lay ahead.
Using the Code, the charity went through a process of establishing the principles and practices of good governance in the organisation as a whole and agreed a new structure, strategy and recruited new trustees to its board.
The charity has a new strategy for dealing with a difficult future and one which provides a long term direction.  It now has a strong board and a clear structure with all stakeholders understanding what this means.  The charity is clearer about why it exists and what it stands for.

Commonweal Housing

Commonweal Housing
Commonweal Housing is a small action research housing charity with an emphasis on quality and evaluation. The board realised that this should be replicated in the governance  and the board enhanced to meet the changing needs of the charity. Following a skills audit, a successful recruitment process, based on the Code, was carried out which resulted in the appointment of a high profile trustee with relevant skills.

Using the Code, the charity went through a process of establishing the principles and practices of good governance in the organisation as a whole and agreed a new structure, strategy and recruited new trustees to its board.
Quality assurance and monitoring in the charity were also strengthened through submitting the charity for assessment as part of the PQASSO quality mark.

Voluntary Arts

Voluntary Arts
Voluntary Arts is a national organisation which operates through five staff teams across the UK and the Republic of Ireland. Over time this resulted in a number of governance challenges, so a detailed governance review was carried out involving staff, trustees and volunteers..
The review focused on sections set out in the Code, and considered how they could be applied in a way that was relevant to Voluntary Arts.  As it is an organisation that promotes creativity, a creative approach was used to develop a handbook for staff, committees and trustees. That handbook has helped to ease internal tensions in Voluntary Arts, making governance approachable and interesting.

Help the Hospices

Help the Hospices
Help the Hospices is a national membership charity for 219 local hospices across the UK. The changing environment for hospice care raised a number of governance challenges for Help the Hospices members; consequently it wanted to offer access to an enabling process to help Boards identify, prioritise and work on their development needs..
Forty-seven hospices participated free of charge in a Board Development Programme, which supports the Chair and the Board in formulating and implementing a development plan to achieve more effective governance.
The Code is a central feature of the programme. The programme increased awareness of the Code among hospices and highlighted its practical value to help achieve effective governance.